Reviews

The guides and staff were extremely good and helpful but the food on the cruise was poor. Hot food served at tepid temperatures. Every meal was accompanied with salad and starters were always salids. Most meat was tough and chicken overcookrd.
Poor hygiene standards for a well known company.
I traveled to China with you several years ago and as a food scientist was delighted at your high standards. Not so on this trip.
It explains why myself and others has several attacks of severe stomach upsets.
I am disappointed at how your standards have slipped.
More seriously I was asked several months before trip to extend holiday for 1 day due to bad connections. Which i was charged exyra for. As I am female, have type 1 diabetes (which you knew about) in my 70"s traveling alone. I asked if there were others also extending their trip and was assured there were. In my group of 22 there were not. When I asked names of who these other people were you refused to tell me. I did manage to find the 1 couple who had made arrangements for a day trip which I was unable to join. So in other words you abandoned me. Others in my group flying to Heathrow had no problems getting advertised flights. Another bad mark against you.

BOAT TRIP UP THE MEKONG A DELIGHT, LOVELY INFINITY POOL, THE TWO GUIDES WERE EXCELENT, (JON AND ?) BUFFET BREAKFAST VERY GOOD. MAIN MEALS MIXED. VERY NOISY AT NIGHT DUE TO THE NEED TO PROCESS LAUNDRY, MAYBE EARPLUGS COULD BE PROVIDED!

Great trip, have travelled with Wendy Wu twice before, sadly this trip was way below their usual standard. Not particularly value for money. Bits were fantastic, the itinerary was great, the cruise the Mekong was by far the most luxurious part of the trip and very much enjoyed.

Alexia Christou was exceptional with her help planning our trip, got through all the obstacles we gave her and even suggested a slightly different itinerary which we had not considered but an absolutely wonderful idea.
Always called me when she said she would, she was patient and very pleasant to deal with.
To be honest we expect nothing less from Wendy Wu as always a first class service throughout.